CDCR, CCHCS supervisors learn efficiency techniques in Lean training

Lean participants go through the training.

Lean participants go through the training.

By Don Chaddock, Inside CDCR editor
Office of Public and Employee Communications

CDCR and California Correctional Health Care Services supervisors are about to learn different ways of improving efficiency thanks to new a training program.

Over the next several months, headquarters and regional staff, followed by institution staff, will be brought up to speed on the “Lean” program.

An instructor teaches the Lean program to participants.

An instructor teaches the Lean program to participants.

According to an Aug. 8, 2016, memo signed by CDCR Secretary Scott Kernan and Receiver J. Clark Kelso, “Lean concepts and tools will be introduced to manager staff through a White Belt Certification Program which is a one-day session that trains employees in process improvement methodologies and techniques. Staff trained in this program will have access to a Lean Took Kit and other resources (to) apply what they have learned when they return to their own day-to-day work.”

The training will run from September 2016 through January 2017. The training is geared for first- and second-line supervisors and managers.

“There will be two sessions conducted at each institution in this round,” the memo states. “Training slots for each session will be limited to 24 participants.”

The memo indicates there will be 24 slots for custody staff, 12 slots for health care services staff and 12 slots for non-custody staff over the first two sessions.

What is Lean?

“Lean is a continuous improvement methodology based on five key principles, designed to eliminate waste and increase value by improving processes and quality from the point of view of the customer,” according to a fact sheet issued by the California Government Operations Agency (GovOps).

White Belt Certification is the one-day course, meant to be an orientation session “to expose state employees to process improvement methodologies.”

Yellow Belt Certification is a more intensive week-long course for those who want to gain a “better understanding of Lean methodologies and tools to implement in their programs,” the fact sheet states.

Due to the success of the Lean program in other government organizations, GovOps opted to “create, implement and sustain a statewide Lean Academy,” according to the fact sheet.

One of the goals of Lean is the “creation of a change management culture that drives government innovations, efficiencies and manages performance to better serve Californians.”

Lean training has already been successfully rolled out and implemented in 13 state departments.

Reach CDCR Lean organizers by emailing QMLeanOffice@cdcr.ca.gov.

Learn more about Lean at https://govops.ca.gov/civil-svc-improvement/lean-academy.aspx.

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