A national technology group recently honored four top managers for CDCR’s Enterprise Information Services (EIS).

Honored at the Best of California awards ceremony last month were Heidi Perris, Data Processing Manager III (DPM III); Tammy J. Irwin, Systems Software Specialist III (Supervisory); Bill Buffington, Systems Software Specialist III (Supervisor); and  Darrell Friddle, Systems Software Specialist III (Supervisor).

According to the awards’ sponsor, e.Republic, the Best of California awards program recognizes public sector professionals and local government organizations for their dedication and contributions to IT in California.

Winners are selected by a panel of judges based on a number of criteria, including collaboration among agencies, innovative use of technology, economic benefits and bettering services and business processes.

2013 Best of CA_9133a

From left, Tammy Irwin, Darrell Friddle, Heidi Perris and Bill Buffington


Here are the citations EIS submitted to the judges:

Heidi Perris manages 48 staff located throughout the Sacramento Region.  She is responsible for the day to day support of the HQ groups for CDCR.  Her customer base is over 4,000 staff and they require the latest and greatest in technology and support.  Heidi has gone above and beyond in her work efforts as she meets monthly with many of the executives of these programs ensuring that we are meeting expectations and are aware of new projects on the horizons.  Heidi has been able to gain the support and trust of these executives to ensure that we are there to assist them. She strives to find the best technological solution for their business by effectively communicating the strategic direction of the Information Technology organization in order to gain customer’s consensus and achieve the agreed upon goal in support of the efforts.  If there is an issue or problem Heidi is the first to dig in and figure out a way to assist her customers

Tammy Irwin manages the Unified Communications and Management Support unit which supports all telephone and radio communications with CDCR’s Adult and Juvenile institutions. In addition to her managerial duties, Ms. Irwin was asked to take over as Project Manager for the Governor’s and Secretary’s sponsored Managed Access System (IWTS/MAS) Project.  The project’s purpose is reduce the over 10,000 unauthorized cellular telephones within institutions located throughout the state. Tammy was also CDCR’s first IT “Manager of Quarter” and has shown a sustained high level of awareness, initiative, industry and character for her customers.

Bill Buffington always goes above and beyond the call of duty and has always been supportive to staff within and outside of IT.  As the manager responsible for the Department’s Enterprise Portal, Intranet, and Extranet, Many CDCR program areas rely on Bill and his team for his “Can-do” attitude and willingness to help with the delivery of critical solutions supporting the Department’s mission to Californians.  He has developed a team of developers who provide exemplary service to CDCR and its stakeholders.  The web based Visitor Processing Appointment Scheduling System is one of those systems that was developed by Bill’s team.

Darrell Friddle leads a group of highly skilled staff who, among other tasks, are responsible for closing down CDCR’s 5,000 square foot computer room in order to comply with the statewide IT consolidation initiative mandated by AB 2408 (Chapter 404, 2010).  Darrell’s knowledge of CDCR’s network and server environment along with his awareness of latest trends in information technology has been a great asset to CDCR and its customers.

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